I.C.E. Logistics - Our History

MISSION STATEMENT


Interstate Courier Express strives to provide quality, customer friendly, transportation service to every client at a fair but competitive price.

COMPANY PROFILE


The in house staff of Interstate Courier Express boasts over 75 years of collective experience in all aspects of transportation. Scott & Cheryle Williamson have owned & operated the company, since its inception in 1988. Scott holds a BS degree in Business & Marketing. Cheryle has a BS degree in Music, AAS degree in Nursing, and MS in Human Resource Administration. We are a woman owned business with Central Contractor Registration recognized by the Small Business Administration. You can count on consultation for every shipment.

We are licensed by the US DOT #393915, ICC MC#205608, and the PA PUC #109358, & PLCB. We were rated Satisfactory in both financial fitness and safety by the PA PUC in January 2006. Your shipments are insured at levels exceeding governmental standards for both liability and cargo. We operate a company owned fleet of vehicles ranging in size from a car to 26' straight trucks. Our in house mechanic maintains our equipment. We perform state & federal fleet inspections on premises. Our drivers are professionals who are courteous, uniformed & bonded. Your customer service representative will gladly give a quote, proof of delivery, or provide professional guidance for your shipment needs. At ICE you always speak with a customer friendly human voice 24/7/365!!

Interstate Courier Express recognizes the need to constantly monitor the industry for regulatory change, improved service ideas and increased knowledge. We maintain active membership in the Express Carriers Association (ECA),Customized Logistics & Delivery (CLDA), Greater Lehigh Valley Chamber of Commerce & The Better Business Bureau. You can be assured of compliance so you do not have to worry about your shipment.

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FAQs

1.) What is your geographic service area? ICE can provide service anywhere in the USA. Our Same Day, Dedicated vehicles can travel outbound 500 miles without having to shut down for Hours of Service reasons.


2.) What is your response time? For same day, expedited service, we dispatch and pickup within a 20-mile radius of Allentown within 90 minutes of your call.


3.) Are your vehicles marked? All Interstate Courier Express vehicles are clearly marked with our logo, ICC, DOT and PUC numbers per federal regulations. Vehicles are company owned and maintained by our own Class A diesel mechanic.


4.) Are your drivers uniformed? All employee drivers are uniformed and carry wallet ID's. We are fully bonded and insured for your protection, and all drivers have criminal background checks as well as drug screening.


5.) What are your hours of operation? The office is staffed from 8 am until 5 pm M-F, but a live dispatcher will always answer your call.


6.) I do not have an account but I need a delivery done. What can I do? ICE accepts Mastercard, Visa, AMEX, & Company checks.


7.) What Do You Deliver? Its easier to explain what we won't deliver. Jewelry, Currency, Furs, Precious Metals, Negotiable instruments. We deliver just about everything else, including Liquor as we have a PLCB license. Its easy to ask. Our friendly & courteous staff is available via phone, fax and email.



CALL NOW:
610-740-5840



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